UltiSat's field service representatives (FSRs) are located either in or near most countries hosting customers' office locations. In order to meet the stringent SLA conditions required by our customers, a local FSR is crucial in managing the network after the initial installation and migration of the terminals to the UltiSat network.
UltiSat will provide FSRs to perform site acceptance and commissioning tests and all necessary coordination with the SNOC, teleport personnel, and the satellite operator to efficiently achieve the installation and commissioning of a new site. This extensive presence and commitment to customer satisfaction positions us with the unique capability to react quickly to any situation that requires visits.
UltiSat's global infrastructure and technical expertise means we have the reach and know-how needed to design large-scale, complex networks anywhere in the world.